Refund policy
We accept returns within 14 days of delivery.
Items must be:
- Unworn
- Unwashed
- In original packaging
- With hygiene seal intact
Due to hygiene reasons, swimwear without the original seal cannot be returned.
Return shipping costs are the responsibility of the customer.
Refunds will be processed within 7–14 business days after inspection
Refunds are issued for the product price only. Customs duties and taxes covered by NEVO are non-refundable.
Original shipping fees are non-refundable.
For delivery times, shipping costs, duties and taxes, please see our Shipping Policy.